Good luck to anyone with this same issue. Five plus hours of my life wasted with phone support trying to get this fixed have gotten nowhere. They claim it's not a feature of the gateway and there's nothing they can do.
I can go out and buy my own modem and fix it myself, but they expect me to pay an additional $50 per month for the privilage if I want to keep unlimited data that comes with their broken gateway. I canceled my service.
... View more
