@EchoNM wrote: I also had the September spike. I’ve never been over 500 gb, yet somehow while being out of town for a week and having my modem unplugged for another week I hit 1100 gb. Internet only, no tv. After a few calls to CSA, where they talked to me like I was a moron I might add, I finally got them to open a ticket. My router traffic says I’ve only had 407 gb worth of data volume yet nobody at Comcast seems to think that’s an issue. In fact, even after I unplugged my modem my data usage went up over 60 gb.
It appears my problem started in September as well and in November and December we have somehow gone over our data. We didn't do anything different or add people or devices. It just went up for no reason. Our signal has been dropping everyday for the last couple of months as well and I have had to restart the modem and router almost everyday.
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