I've had Comcast for years and just recently my service was turned. I requested an extension on payment to the 4th of November. When I talked to customer service I was told I had $551 which was the total outstanding instead of $291 which I thought was the payment. Xfinity is the only service I can use in my apartment complex. Is there any payment options available or ways to reduce my monthly payments so I can continue to be a Comcast customer????
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