(Using comcast email directly from browser, logging into XFINITY on their own site, on desktop) Despite having my email set to permanently delete emails and speaking to tech support twice, my emails are remaining recoverable and not being deleted. First support call technician told me they would escalate my issue to Tech 2 as they could not solve my issue. That was 3 weeks ago. Called back in one week to follow up on issue, new Tech 1 person looked up ticket and it was marked closed with no action being taken. New Tech 1 support person told me they spoke with a new Tech 2 person who then told me the emails will be recoverable and stay on server for 2 weeks before being deleted due to a back end issue that was being addressed. It's been 15 days and I still have emails from August 2019 that are still on the server. Is anyone really addressing this? It seems I'm getting the standard Comcast horse and pony show and wasting my time with phone support.
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