Hi everyone. Thanks for posting! We want to help all of you with these account access concerns. If you've already been given an Xfinity username and are still having trouble accessing your account, please send us a private message with your name (first and last) and your account number or physical address so we can work on getting everything linked together properly on this end. To send a private message, please click our name "Comcast_Support" then select "Send a Message" on the right side.
For anyone else that would like to create an Xfinity username, please see this link: https://www.xfinity.com/support/articles/create-xfinity-username. For those that need help finding the correct username to login with, please see this link: https://idm.xfinity.com/myaccount/lookup?execution=e1s1.
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