We should be told that it’s going to take hours upon hours upon hours of troubleshooting to get things to work. It actually takes ALOT of work to get some devices onto new WiFi, like a Phillips hue and Google Homs and a smart tv into new WiFi or a reset router. It’s not worth the hassle. Even if I could consistently get 250 mbps I would be happy. I get 7% to 18% of the advertised speed on either band across all devices. Do you know how insane that is?
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Downgraded to 600 mbps today, even though I should probably downgrade lower than that. Had the 1000 mbps service for a week now, switched to Comcast's modem and everything. The average speed on 1000 mbps I was getting is 170 mbps down and 38 mbps up.
Regularly get in the 60-80 mbps download range. Had two service technicains come out. One rewired the whole house. Speed didn't change. Said could only gurantee 1000 mbps on ethernet. I get the same 170 mbps download speeds through ethernet.
On 2.4 GHz band I sometimes only get 5 mbps, Netflix regularly siezes up on the TV. Really misleading and I'm tired of the blame being hoisted on me, when the service was somehow faster when I only had 250 mbps plan. Also, the wifi extending "pods" merge 2.4 and 5.0 into one band which has an affect when setting up IoT devices like Philips Hue, Roomba, that only work on 2.4, or devices like Google Chrome/Home that NEED you to be on the same band on your smartphone app or laptop to setup the service and you cannot choose. Overall not happy.
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