Same issue as OP.
Background, I signed up for a 'fast' plan. There was no mention of a data limit by salesperson. The estimator estimates I should be at 40%, but im at 90%+ in the first month. So, where is the tool that allows me to find the device that is using the most data? It is unreasonable to charge overage fees on something that is not observable. I will check back in a couple of days, then I guess I will just cancel service if there is no response.
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