To anybody reading this thread, the comcast support person that wanted me to send them a private message to help me with this, after asking for my personal info just simply told me that its not possible to delete the movies. So for anybody who has the same problem there goes your answer, don't waste your time with the support.
So in summary:
- Deleting a purchased movie is something that could be easily implemented by the software team at Comcast, but they simply are too lazy to do it or plainly don't care.
- They don't even warn customers about this before they purchase which is unethical at least.
- Instead of directly clarifying this in the open forum for future people with the same issue, they try to hide it by making you contact them in private and wasting everybody's time.
I don't have anything against Comcast per se, I'm happy with my services over all. But these kind of actions make a big popular company like Comcast look incompetent and careless. Please do something about these things so that I have great things to say in the future.
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