I am the director for an art center and 501(c)(3) nonprofit and send out emails to a wide variety of people--a mailing list of 2,000 for regular updates on classes and gallery changes. We also email many people for business purposes using a Google for Nonprofits (gmail supported) domain for emails. We've had reports from several patrons/business contacts with Comcast accounts that they are not receiving our emails, and they're not showing up in their spam filters. One business contact even spent half an hour on the phone with me the other day as we experimented with ways to try to get one of our domain's emails into his inbox, with no success. He could email me directly, but any emails or replies I sent to him were not received, and did not show up in his spam folder.
Can you help us with ensuring our emails get into Comcast inboxes who want to receive them? This is really hurting us even some of our isntructors are not receiving time sensitive emails from us--and our audience is an older audience, so calling every single one fo them and walking them through trying to fix their spam settings is not a feasible option.
Any help would be greatly appreciated. @ComcastAntiSpam , can you help?
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