The bill pay option in the app has been down for at least a couple of months now and it's very frustrating. It's the only reason I even downloaded the app. I'm sorry Xfinity, but you're customer service is only getting worse. And whenever I try to call, I get someone on the line who barely understands me and I can barely understand them. When are you actually going to fix your issues, instead of continuing to make empty promises to your customers?
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