I recently upgraded devices at an xfinity store. I paid the balance on two iPhone 8’s (which I planned on giving to my kids) and signed up to lease two new phones. I was told by the associate that this would be no problem. I sent in an unlock request on the iPhone 8’s and it was denied because they need a month of billing to go by to prove that I own them. Mind you, I have receipts and xfinity has records of me owning the phones in their system. I went back to the store and was told there was nothing they could do. Can somebody help me get my phones unlocked? I’d greatly appreciate it!
... View more