I read your post from 2016 regarding your frustrations with audio dropouts that you have been contending with for over a year. I'm a new customer to Xfinity, it's June of 2019 and I'm experiencing the same drop out issue. <Edited>
Not sure if you're still on the forum but I'd be interested as I read thru the blogs whether there are other updates to this issue and if you have exited your contract.
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