peterneely02169, I really appreciate your update, thanks for letting us know!
It is good to hear that you were able to get help resolving this issue so you could enjoy consistent cable again. If you haven't already, please be sure to check out our Xfinity Stream app, it is a great way to still be able to watch your favorite shows if you are having problems with the cable on your TV and are waiting for it to get fixed. Please don't hesitate to reach back out to us at any time if you need assistance again in the future. We are always here to help.
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