I hate the new way of customer service. It ask what a convient time is for me it was tonight not on Monday the 10TH.. as far as i am concerned you customer service just went from bad to worse. I really wish I could just change companies altogether but there is no options due to my apartment building having a contract with you guys.. I guess I have to take part of my weekend to drive to a location out of my way to get answers .. terrible.
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