I work from home and need to regularly download large files. I come up against the 1tb data cap very often towards the end of each month. I know there is a 'upgrade' which allows unlimited data, however, this is $50 extra to subscribe to. My bill right now is only $60, to upgrade to unlimited would almost most double my bill. I don't need unlimited, I simply need a little more data. A push to 2tb would be way more than enough.
Working from home is very common these days, streaming is completely normal and done regularly. As a community of internet users, our usage is always going up. But, I don't feel xfinity has provided us with any tools other than 2 choices, use the 1tb of free data or or pay for more with only 1 option in the "more" category, which $50 to many is quite a bit of money to tack on to an already existing bill.
Business plans are not an option. Their prices are extremely high and offer to many 'extra' options home users don't need.
From a tech savvy working from home customer, this just feel like xfinity only wants money by providing just one option. Cell phone companies are modeled specifically on data usages plans, Xfinity PLEASE provide more options!! Please prove me wrong that your not just doing this to get top dollar out of the few that need more room to work with this data cap.
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