I am having the same issue as the others here, we have the X1 DVR Box and have had it reset a multitude of times but are still getting the blue screen on our TV. I have called into customer support and both times they told me that we needed to switch to a coax cable because our TV is no longer able to support the high bandwidth of the box (this seems strange being that we have had no issues in the 8 months we have been customers and it was working this morning).
What do we do now? We do not have a coax cable, I do not want to go buy something for a service that I already pay $180 a month for, and our TV is only a couple of years old and high quality (Samsung) so that should not be the issue.
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