Since upgrading to Gigabit Internet I have had inconsitent bandwidth. Sometimes it seems snappy >500Mbs, but other times there is a noticable delay on the Internet and a speedtest might show something like <20Mbs. When I look at the cable connection information screen in my cable modem / router, I often see "uncorrectables" on several of the channels. I've pasted a screenshot below.
I've read and believe I understand network congestion, that I won't always get a Gigabit download speed all the time, but <20Mbs is surprising, and I'm not sure "uncorrectables" is something that I'd expect.
Does anyone have any ideas on what this might be? I'm a little afraid to call because I'd worry I wouldn't be able to explain this technically or the tech would be able to help with and I get anxious about that anyway. Is this something XFinity can fix or is it hopeless and I should downgrade to a lower speed class.
Thank you for any help!
... View more