Remedies to: Service Outage setting off Home Alarm Siren at 2:00am.
6 Weeks ago I switched from Verizon Fios to Comcast Xfinity. Since then, twice I have had my home alarm siren going off at 2:00am. I called Xfinity Tech support and they confirmed they had to do an update which reset my complete internet connection where i lost dial tone. My home alarm (NOT Xfinity Alarm) is setup to sound the home siren once I lose dial tone (in case a burgular cuts outside tel. line). For the 7 years that I was with Verizon i never once experienced this, and they surely had to do updates (service outages) to software updates their equipment as well. Anybody expereinece this and solutions?
I know I can have my alarm company disable the phone tampering feature to pervent this, but I prefer to keep this on without having the home siren going off due to a secheduled/unscheluded Comacst service outage. Thoughts? Thanks.
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