I have this problem too but it is not due to a box swap. Recordings just randomly disappear for now reason. Last night I had two episodes of Modern Family saved, today there is only one. I had Iron Man 3 saved from a few months ago, today it’s gone. Countless other recordings are gone as well with the box no where near capacity. This is not the first time I’ve experienced this problem. It’s been a couple months now and after being on the phone with support numerous times, no one has an answer as to why. Extremely frustrating as I pay for a DVR, it shouldn’t randomly delete things I haven’t watch.
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