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since ‎04-04-2019
‎11-20-2020
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Re: Missing Movie List from Saved Favorites List on Xfinity Stream App

by in Xfinity Stream App
‎11-01-2020 02:28 PM
1 Kudo
‎11-01-2020 02:28 PM
1 Kudo
I did post a screenshot.  It posted, but then disappeared later.  It was only 1.5 mb, so I am not sure what happened or whether or not it is viewable for Xfinity tech support.  It did, though, look just like the picture that RAM851 posted in this same forum string. ... View more

Re: Missing Movie List from Saved Favorites List on Xfinity Stream App

by in Xfinity Stream App
‎11-01-2020 02:22 PM
1 Kudo
‎11-01-2020 02:22 PM
1 Kudo
Hi RAM851,  I called Xfinity back in July 2020 and they were going to notify another department.  I got no response back.  Today I also tried a Chat with someone.  He was nice and tried to help.  I think he reset my account a few times with no change.  He is passing it to another department.  Here is hoping someone figures it out this time.  Best of luck to you as well. ... View more

Re: Missing Movie List from Saved Favorites List on Xfinity Stream App

by in Xfinity Stream App
‎11-01-2020 02:11 PM
‎11-01-2020 02:11 PM
That is exactly where I am going and only TV shows appear.  The Movie section is missing.   (for favorite on demand shows (tv series or movies), go to:  Saved >> Favorites)   Thanks for looking into this problem.  ... View more

Re: Missing Movie List from Saved Favorites List on Xfinity Stream App

by in Xfinity Stream App
‎11-01-2020 01:08 PM
1 Kudo
‎11-01-2020 01:08 PM
1 Kudo
  I can still pick pictures to add to favorites to add to movies but the movie section doesn't show up, only the TV favorites. I am trying to save starred favorites from the OnDemand movies to the favorites list.  I have tried this on both the app. and the xfininty.com website.  I have used my phone, tablet, laptop, and PC all with no success.  Thank you for looking into this. ... View more

Missing Movie List from Saved Favorites List on Xfinity Stream App

by in Xfinity Stream App
‎07-24-2020 02:35 AM
1 Kudo
‎07-24-2020 02:35 AM
1 Kudo
About 2 days ago, the Movie List disappeared from Saved Favorite List on Xfinity Stream App.  Only the saved TV List shows up.  I tried saving additional movie titles.  Nothing shows up.     The Favorites Movie List does not show on the Stream App and also does not show when viewing over an internet browser such as Chrome, Internet Explorer, or Samsung Internet.   Please fix.   Thank you. ... View more
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