What I would like to know is why someone hasn't yet filed a Complaint with the Attorney General relative to your deceptive practices. I was sent a couple of cards telling me what a great customer i was and to call Comcast to see if they could get me better package. Well I ended up with a free movie channel but nothing else changed. The price went down $50.00 BUT I LOST MY BEST CHANNEL THAT I WATCH EVERY DAY. INVESTIGATIVE DISCOVERY. Had I been informed of this i never would have switched. I know you are negotiating but not telling people the truth before they switch is deceptive practice. It would seem to me you are using the people/customers as a negotiating tool with Investigative Discovery Channel. The more you can reduce the program the better position Comcast is in to negotiate. THIS IS A REALLY BAD WAY TO DO BUSINESS. Especially since your prices are outrageous to begin with. Very disappointed.
... View more