last month I had network issues and my device was not receiving the signal. I contacted comcast and spoke with customer support and he then scheduled the technician visit. During the call customer support person clearly told me that "if it is issue with nextwork signal, customer need not pay technician visit charges".
During the visit technician clearly mentioned that device was not receiving the signal and technician resumed the network
Despite of this network issues, I was charged for a visit. I think this was unfair practice
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