So here's the thing: like so many, my current bill for tv and internet (no phone, why would i want a landline) is WAY more expensive than i feel comfortable with. I'd like to cut it in half, if i can.
Trouble is, the listed deal prices don't include all of the taxes and extras, but the number i have to start with does. So how do i know which costs are going to remain constant and must me appied to any deal number to get the actual this-is-what-will-be-on-the-invoice number, and which are flexible and can be avoided under the right circumstances (not counting equipment)? And perhaps even more confusingly, how do i tell which charges and fees are included in any given deal and which are not?
Live chat seems to be not available for my sort of question, but i really don't feel comfortable speaking to someone via phone; i need something text based, preferably something i can refer back to.
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