I am beyond dissapointed!!!
I was with Comcast for quite a few years, since U-Verse in my area was taken over by Frontier.
I got to tell you, <Edited>.
Last week I went on chat to find out if there is a better plan for me. The rep assured me several times that ID channel is available in my new plan.
Guess what, when I switched, I found out it is not and I can not come back to my old plan because it is not available anymore!
For a few days I tried to get some answers and tried to complain... Only thing I got was $20.00 credit.
At this point Frontier really is looking better and better...
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