Update: This issue has been resolved.
I have been unable to access my account details. It always gives me a "we're having issues" message. I'm trying to pay my bill but I can't even do that, either. And it won't let me contact a chat agent, simply gives me the message "Please enter valid account number" in the chat popup without any way to enter the account number. When I try to schedule a call-back I just get the loading ellipses with nothing else. I'm hoping there's a way to resolve this issue easily so I can actually get into my acct.
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