Worse. Supervisor called Thursday night at like 8pm when I am in bed and said they would call back tomorrow. No one called back. No one gave a call back number. Wireless goes down 4-6 times a day and for 2-5 minutes now each time. Someone working your support account here decided to tell me that the issue is my node and effecting everyone in my area. Ludicrous since I guess my old modem is better then the one you gave me. It could handle such a terribly compressed overworked network better then this xb6-t. Also if your xb6-t literally drops wifi at the first network issue that's insane. If I unplug my coaxial I should lose all internet but my wifi will stay up and strong allowing local wireless/wired communication between devices. So far I have gotten 0 updates as to why the wifi is dropping. You all keep focusing on the physical connection which has nothing to do with wireless. If so many people were effected in my area I am disappointed no one caught it sooner and I have to be the reason someone even looks. The kicker is your not even looking at my problem, so where is my paycheck to help you diagnose everything unrelated to my wifi problem? You would not have investigated otherwise and are wasting hours of my time.
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