I have always had auto pay on my account. However, this month, for some reason Xfinity did not automatically withdraw my bill. When I sign in to my account, it says my account was paid. Today, however, I received notification that my account was overdue. I have called 4 different times and every time the representative is clueless. Honestly, it's bizarre and seems like another way for you to screw over your customers. Why did Xfinity not process my account this month?
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