I have been informed that somebody (supposedly me) has been sharing copyrighted material via my account. I checked the IP address and noticed that it occurred via public xfinitywifi hotspots.
My password is very secure (12+ digits, upper/lower case, special characters, no dictionary words) and I haven't share my password, so something really strange is going on. I strongly doubt that my password has been guessed.
I spent 4h on the phone with various comcast representatives but nobody knew how to help me.
I have changed my username and password for the xifinitywifi hotspots, but am still able to connect with e.g. my phone without being prompted for a new username/password.
How can I completely disable my access to all public xfinitywifi hotspots to stop this activity?
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