I recently update from a streaming only package to a double play. As soon as I activated the X1 box I lost my live TV streaming on all Roku’s and the Iphone mobile app. Have spent over 4 hour troubleshooting with the “advance” troubleshooting team in Manila. Have deleted and reinstalled app over 10 times, created new user name, rebooted modem multiple times and still no live streaming options on mobile app and live play does not work on Roku. Only on demand channels work with Roku. Need help from soneone in Comcast that is US based.
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