I am connected to my home Wifi but get message to connect to watch networks such as CBS. This has been happening since I sign up.
What can I do to get all the programming
use a smart device (phone/tablet) and the Xfinity my account app. go to the tV tab and then select the top link to view your channel lineup. if the channel shows up on that list then there is an issue in a database. call 800-Comcast, select tech support for cable TV. ask the agent to transfer you to the app support team. ask the team member to reprovision your streaming device entitlements. if someone talks about sending a hit to your home equipment they do not understand. this is for app/streaming website. if the team member seems confused ask for a supervisor. working?
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