I called comcast customer support to address an intermittent signal drop issue with my comcast internet service. They were unable to fix the issue over the phone, so they sent a technician. The tech was late, useless, and resolved nothing.
A month later I see a $70 charge on my bill. What??? At no point in this chain of events did ANYONE say I was going to get charged for a service call. The guy on the phone should DEFINITELY have said, "I can schedule for $70..."
What gives? Comcast customer service seemed to be on the upswing but this is a huge disappointment.
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