Hi, I have researched this question in the forums, help area of the website, support articles, and even chatted with customer service... and although this question has been asked before by other customers, it has never been satisfactorily answered. I have repeatedly read that the only way to create a second email address for myself is to add a "new user," with the idea being that the user name will be the email address (followed by @comcast.net). The giant, glaring issue that Xfinity/Comcast seems to be overlooking with this "solution" is that the form also requires one to provide the first and last name of the user, but it will not allow one to enter the primary account holder's name again. So to add a second email for myself (for say, my home business), I literally have to make up a fake name for myself. This is ridiculous and honestly unfathomable to me. There is really no excuse, either, as another internet provider - Spectrum/Charter - has a much more user-friendly interface that allows one to simply and easily create multiple email addresses without the nonsensical requirement to first create a new user and/or provide a first and last name. Xfinity/Comcast - time to move into the 21st Century and make simple tasks easier for your customers, not needlessly complicated.
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