@chrisandshirah wrote: I have downloaded the app and cannot watch football because it says I have to be watching on my home WiFi. I am sitting in my house on my “home” wifi as this is happening how do I fix it? Go here: https://customer.xfinity.com/#/devices Verify the serial number for the listed cable modem matches the mac address of your new cable modem. If it doesn't call support a notify them.
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