Streaming - a method of transmitting or receiving data (especially video and audio material) over a computer network as a steady, continuous flow, allowing playback to start while the rest of the data is still being received. This can be any video, music, gaming, podcast, etc. If your listening to music you are streaming the music over whatever connection is turned on. Whether that be WiFi, 4G, or 3G. If your xFi App is saying a certain device is not actively using your WiFi; check the device to insure this is indeed the case. Many times I have devices actively using my home network yet the xFi App doesn’t list it on the connected device list. Also if your using an iPhone make sure you turn WiFi Assist off. With it on you are actively using both your cellular data and WiFi. To do this go to Settings/ Cellular/Scroll to the bottom and make sure the tab beside WiFi Assist is off.
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I have seen this topic elsewhere but have yet to find a solution. I currently have 6 devices connected to my network. 1 via Ethernet and the other 5 via WiFi. Yet when I use my xFi App or go to my modem Configuration Page it’s only showing 2 devices being connected. The Ethernet device always shows and one WiFi device is showing but the other 4 connected devices connected via WiFi aren’t showing on either as connected even though they clearly are. I have rebooted my modem, uninstalled/reinstalled xFi, and renewed lease on all WiFi connected devices and nothing helps. I don’t seem to be the only customer having this issue and it’s becoming a real hassle. My kids are able to get around the parental features as well as time limits all because their connected devices aren’t showing up on my network. This is a huge issue that needs to be addressed as I am sure like any parent; I don’t want my 15 year old daughter up till 3am on a school night using her iPhone. That’s why I intrusted Xfinity and use the parental/time restraints offered on xFi and modem Configuration Page. Someone; please help. I’m at my wits end and don’t know what else to do beyond just disconnecting the internet at night. And before I am asked; yes, I checked all connected devices to ensure that they were indeed connected to my home network on each device. So the issue isn’t the devices. It’s with the network, modem, and xFi app.
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