I am having same issue with iPhone XS. There is no place to direct message you - Ella
I have called tech support numerous times since I recieved this phone and started service. If I am on a wifi signal wiht a weak cell signal, if the cell signal cuts out the call drops. If I turn off the cellular radio and operate on wifi only it works. So the problem is when the phone is trying to maintain a call transfering from cell to wifi. I never had a problem with this on my iphone 6 with ATT.
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