I'm dissapointed, to say the least, by the fact that when I picked my channel package a few weeks ago, it had boomerang listed as one of the included channels. Now that I have had my service installed, your employees came out a week ago and got me setup for internet, TV, and phone service through you, I have found that it actually isn't part of my package and apparently hasn't been for 9 months. I still have the printed channel lineup sheet and it says Boom, right on it, with the Cartoon Network logo, CN. It's not a deal breaker, but for the incredible, vast amount of garbage channels included, I'd be willing to trade several hundred of them for Boomerang.
It should have been a HUGE clue to me that one of the gentleman that came out here to install my service noticed I was switching from DirecTV, and asked me why I was switching, and told me he had DirecTV himself. My service was much better with DirecTV, the TV interface was much better, more convenient and intuitive, and didn't randomly freeze for 30 seconds or so at least a couple times a day while watching a show. If the DSL internet speed wasn't so incredibly terrible for me at my location, I'd still be using AT&T for my internet, phone, and TV (DirecTV is owned by AT&T).
In order to pay an affordable price, I need to bundle all 3 services together, which means I can't use Comcast for internet and DirecTV for my TV, Unfortunately.
It's not like you're going to bring back Boomerang just because I want it as a customer of yours, but I'm still letting you know I would very much prefer that you carried it. That's my customer feedback. Thank you.
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