I recently signed up for Comcast internet, but bought a certified Xfinity modem (TP-LINK Archer CR700) rather than renting one from Comcast. A technician came out to set up my service, and, while he was there, I checked to see if I could log onto my Gmail account, which I had no issue doing. However, after he had left, I attempted to go to some of my banking websites and continued to come across the issue that the sites could not be reached. Certain websites (Google/YouTube/Facebook/LinkedIn/Netflix) I have no problem accessing, but others (Robinhood/Wells Fargo/Xfinity/ESPN) I continue to get a time out error. I also tried using my phone while connected to the WiFi, but none of my apps that require internet will refresh/load. Poking around online (using phone data rather than WiFi), I found some information where others were experiencing a similar issue. I finally logged in as admin into my local IP address (192.168.1.1) and found that under my IPv4, my IP Address, Subnet Mask, Default Gateway, Primary DNS, and Secondary DNS were all listed as N/A. I believe this is the root problem, but I am unsure why. I've called both TP-LINK and Comcast technical support and both have blamed the other for the issue, so I'm currently at a loss. My last resort is using this post to @ComcastJohnN in the hopes he sees this and knows how to fix it. Thanks in advance for any additional help.
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