your line crosses our road and we have informed you a month ago about the fact the line is below legal minimum height. You promised to come the next day to raise it, -again a month ago, - we are still waiting.. I just talked to the fire department and was told their ladders need close to 14 feet to service any street and our neighbors and us could not be helped in case of a fire emergency or EMS. You are obviously putting all of us at great risk. Please ensure situation is remedied immediately or let me know which number to call at Comcast.
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