I recently was trans from one apartment to another. My address was put in 305 and it should have been 304. I moved from 8400 to 8450 same apt number 304. the rep told me the system would not allow her to change the address and told me she would need to create a new account. she asked me for my social and I asked her if it would impact my credit. She told me no! I recived a notice from credit karma advising that comcast did. I was lied to. It was a system error and now I am being impacted, I was recently approved for a auto loan and this will totally mess up that offer. Something needs to be done about this asap. please contact me asap!!!
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