So this morning after chatting with an xfinity customer service person and an hour later and completing the regular resets I was assured that the problem with multiple episodes of True Blood not being available unless paying the $2.99 an episode despite having a subscription would be addressed by creating a service ticket. Well I just got a call back on the service ticket and I will be PRE-CREDITED, I am saying PRE credited because I have not watched the 5 episodes yet and I did make that clear. My second concern is my subscription with Xfinity. I pay $225 a month for cable and internet and HBO is supposed to be include in that fee. It does not say part of HBO is included. How is this not false advertising? How many other people are paying for HBO and are paying the extra $2.99 an episode here and there above their regular subscriptions? The person that helped me said that this happens frequently.
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