I had our Xfinity Home services installed two days ago and have had various issues with the camera. For starters, it rarely works on the iPhone app. When I am on the app home screen, I can maybe see the camera preview (still shot) 25% of the time. Otherwise it will say "Preview unavailable". When I do see the still shot and click into the camera, the live feed never works and I will get a message saying "Could not connect to the camera". Again, this has never worked.
I managed to access my camera via web browser and wanted to view recorded data (I have enabled 24/7 recording) but when I drag the timeline, nothing loads. If I open the browser console, I can see a 404 error being logged.
Is this an issue with the Xfinity software or do I have a hardware (camera) issue?
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