I added HBO. I am able to stream HBO shows from the Xfinity streaming app, but I would like to use HBO Go on my laptop and mobile phone.
I am 'signing in' using "Xfinity" on HBO Go. The error message I am getting on both devices says, " Signed Out - We’re having trouble verifying your access to HBO GO with your TV provider. Your Parental Control settings do not allow you to view this network."
It also says, Service Code: H-d392d54e-74aa-430c-be31-7ee370903e86
I have never set up "parental controls" on my account. I thought maybe HBO servers have not synched with Xfinity servers yet.
Any suggestions? Thanks.
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