I hsubscribed to 1gb service after having 250 mbs and being unable to stream simple netflix. I was thrilled to know that I could get 1gb speeds and put all the download problems behind me. Since I got it, I have never exceeded 400mbs and the majorioty of time I am getting about 50 to 70. For the past few days I am at 4 to 5mbs. Yes, that is not a typo. I am using new equipment, all rated for gigabyte service. I had a technician site visit who agreed that all the equipement in use is more than adequate capability for gigabyte service. The attached is the latest test I just did; 3.19 mbs. download. I think that is a little less than 1 gb..... But to make me even more cheerful, I just got an email from Xfinity tonight threatening to charge me more money because I have exceeded 1T monthly usage. How about taking that extra fee out of the fee you are charging me for gig service and then give me the change. I am paying the maximum rate for the minimum possible service. The technician threw his hands up and told me that the service being sold is actually undeliverable to the consumer. Fascinating.
... View more