Reaching coustomer care from last 3 months to upgrade my Netgear C3700v2 firmware version and no one helping me at all. I was asked to reach the manufucture but they already instructed to get with an ISP for an approved Firmware versions(see link below). I am really wondering Why Xfinity Tier1 or Tire2 support doesnot know about firmware version(All they know only about provisioning/removing/reseting connection).
My cuurent firmware version is V1.01.28 and it should be V2.02.17 as per below link.
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