If you are having this issue with pausing and un pausing devices like I had please go to your account online and select Troubl shoot then get help. You will see an option for Restart your Gateway. Select restart your Gateway and this should clear the cache of the devices connected to your Gateway/modem and remove devices caught in the pause unpaused loop. This process should take about 10 minutes. This option works better than simply unplugging the power cord from the Gateway.
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