Hi, To begin, 4 days ago, there was a storm that knocked the power out on the base I live on(I live in the dorms on an Air Force base). Up until the point where the power kicked back on, I had no interuptions and perfect internet. When the modem powered back on, it would connect for 5 minutes, then disconnect and show an orange blinking light which then turned green, then finally to white indicating it was connected. It repeated this process constantly. I assumed it was a fried modem, got a replacement today, but with no luck. The exact same problem exists. It'll connect for about 8 seconds then abruptly disconnect and repeat. I've tried every single method the 5 different support techs have given me, restarted my modem a good 23 times at this point. I've swapped power outlets, flipped the cables around, checked and cleaned the cable ends. I've power cycled the modem several times, each time with a different installation process but it yields the same result. So where am I making an error here? Or could it possibly be something in the coax port in the wall itself? I'm really out of options and internet would be nice.
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