I am unable to access my account. I am a new customer that just signed up two weeks ago. When I try to access my account, I just get three dots. When I try to access the streaming app I get an error, TVAPP-00115. I contact @ComcastCares on twitter and talked with three different reps. The last rep stated that a ticket had been put in and I would receive a call. I haven't heard anything since. By the time I get to actually try the Instant TV service, my free trial will be over.
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