I had exactly the same experience! It appears that many, many people have this same experience. The link doesn't function on purpose to get you to call so they can give you their sales pitch!
I urge everyone who has time to call Comcast, demand to speak to a supervisor, and MAKE them tell you that the link isn't functional. Make them send you an email with EVERY available plan and their associated costs, so that YOU can decide what plan you would like!
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