My I go to "Manage Plan" I keep getting the following message:
"Hi, it looks like you are a Netflix customer.
Please call us at 1-800-XFINITY and we can help."
The URL is https://www.xfinity.com/buy/plan/message/DFPLN3001
When calling customer support, nobody has any idea why it's doing that. I've talked to 3 customer service reps so far and have spent 30 minutes+ with each but have not gotten anywhere. I get the same message when going to myAccount through a browser.
Anybody else have this issue, as it sure sounds like nobody at customer service has any idea what I'm talking about.
(And yes, did try to reinstall the app, restart the phone, use a different phone, restart the laptop, clear the browser cache, try a different browser, etc)
Any help would be very much appreciated :)
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