My location is rural Western Washington State. Comcast internet connectivity is OK, however email is out since 05:00 hrs PDT. Comcast provides minimally acceptable reliability, however system faults lead to significant interuptions. Alternatives to Comcast actually worse, hence sole action is to short-pay Comcast invoices. I generally take a 25% discount (or more) for major service interuptions. Comcast does complain about this practice, however always relents when I threaten to terminate my account. Perhaps more of this activity from others will lead Comcast towards network improvement.
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